Data We Collect

We may collect the following types of information:

1. Personal Identifiable Information (PII):

• Name

• Email address

• Phone number

• Postal address

2. Usage Data:

• IP address

• Browser type

• Access times and pages viewed

3. Marketing Preferences:

• Your preferences for receiving SMS, email, and other forms of marketing.

4. WiFi Usage Data:

When you connect to our in-restaurant WiFi, we may collect device information such as MAC address, session time, and browsing activity for marketing retargeting purposes.

5. Booking Data:

• Credit card details (for reservations and deposits).

• Booking date and time.

• Special requests or preferences.

One-Off Localized Marketing

Occasionally, we may send marketing communications to individuals or establishments who are likely to be interested in our services based on their location or relationship to third-party businesses. These communications are one-off and comply with GDPR regulations by ensuring data is used responsibly and only where lawful. Recipients can opt-out at any time by contacting us at info@scran.website or info@thescran.co.uk.

Our Privacy Policy

Effective Date: 19/12/2024

Introduction

Scran ("we," "our," "us") operates as a modern world grill and restaurant located in E11 1QE, Snaresbrook. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our websites (www.scran.website and www.thescran.co.uk), email, SMS, or other marketing and communication channels.

By accessing our websites, using our services, or making a reservation, you agree to the terms outlined in this Privacy Policy and our Terms and Conditions.

How We Use Your Data

We use your information for the following purposes:

• To provide and improve our services.

• To manage reservations, including taking deposits or payment details where necessary.

• To respond to inquiries sent via email or through our contact forms.

• For marketing purposes, including:

  • SMS and email marketing campaigns.

  • WiFi-based retargeting to deliver personalised offers.

  • Occasional, one-off promotions to local residents and nearby businesses.

• To comply with legal obligations.

Cookies and Tracking Technologies

Our websites use cookies to:

• Analyse traffic and improve user experience.

• Remember your preferences.

• Deliver targeted advertisements based on your browsing behavior.

You can control your cookie preferences through your browser settings.

Legal Basis for Processing Data

We process your data under the following lawful bases:

1. Consent: For sending marketing emails, SMS messages, and using WiFi data for retargeting.

2. Legitimate Interests: To ensure the smooth operation of our services and occasional marketing to locals and related businesses.

3. Contractual Necessity: For providing services you request, including managing reservations.

4. Legal Obligation: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

• Marketing Providers: Third-party platforms that assist in SMS, email, and WiFi marketing.

• Payment Processors: To securely manage credit card details and reservation deposits.

• Analytics Providers: Tools that help us understand website and WiFi usage.

• Legal Requirements: When required by law or to protect our rights.

Your Rights

You have the following rights under the GDPR:

1. Access: Request a copy of your data.

2. Correction: Rectify inaccurate or incomplete information.

3. Erasure: Request the deletion of your data.

4. Objection: Object to processing for marketing purposes.

5. Data Portability: Request transfer of your data to another service provider.

6. Withdraw Consent: Opt out of SMS, email, or other marketing communications.

To exercise these rights, contact us at info@scran.website or info@thescran.co.uk.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Security Measures

We implement industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the Internet is 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

Our Terms and Conditions or as they say T&C's

By visiting our websites or making a reservation, you agree to the following terms:

1. Bookings:

   • Credit card details provided during bookings are securely stored and used only for reservation management and deposits.

   • Cancellations may be subject to fees as outlined during the booking process.

2. Marketing:

   • By providing contact details, you consent to receiving occasional marketing communications. You can opt out at any time.

3. WiFi Usage:

   • When connecting to our in-restaurant WiFi, you agree to our data collection practices for security and marketing purposes.

4. Website Use:

   • All content on our websites is the property of Scran and cannot be used without permission.

   • By browsing our websites, you accept our use of cookies as outlined in this Privacy Policy.

5. Liability:

   • Scran is not responsible for any damages caused by the unauthorised use of our websites or services.

Contact Us

If you have any questions or concerns about this Privacy Policy or our Terms and Conditions, please contact us:

• Email: info@scran.website or info@thescran.co.uk

• Address: Scran, E11 1QE, Snaresbrook

Thank you for trusting Scran with your information!

Contact Us for Privacy Inquiries

Reach out for privacy policy and terms assistance.